Customer Service

  • 843-987-9200

Report Pump Station Alarm

If you see a flashing light or hear an alarm at a pump station, please call 843-987-9200.

Email Us

If you have questions about our services or would just like to give us some feedback.
Email us »

Management

Report a Problem »

Directions »

Write to Us

Matthew Brady
Communications Manager
BJWSA
6 Snake Road
Okatie, SC 29909

Port Royal and City of Beaufort Customers

Any questions or concerns about your garbage and/or recycling service, please contact:
Town of Port Royal Public Works at 843-321-0844
City of Beaufort Public Works at 843-525-7054

To Reserve Our Community Room

Call Marie Rivers
BJWSA Receptionist
843-987-9292
Important Reservation Information

Military Contact Info

If you live on a military base and need to report a water or sewer problem contact the Trouble Desk:

  • Parris Island 843-228-3145
  • Marine Corps Air Station (MCAS)
    and Laurel Bay
    843-228-7527
  • Naval Hospital 843-228-5430
    (nights and weekends: 843-228-5600)

For information about water quality contact:

Matthew Brady
Communications Manager
Phone: 843-987-9213 or Email »