How do I shut off my water in an emergency?

Water Shut-Off ValveIf there is a plumbing emergency, you should shut off your water at the main water valve to protect against water leaks and damage to your home.

The most likely locations for your main water valve are:

  • Where the water supply pipe enters your home
  • Beside the water meter, on the "customer side"

If you cannot find a shut off valve, you should have one installed as soon as possible, before you have a plumbing emergency. Call a plumber if you are unable to make the installation yourself. If you need your water turned off to install a shutoff valve, please call our Customer Service Department at 843-987-9200 to have that scheduled.

Show All Answers

1. How does the Beaufort-Jasper Water and Sewer Authority protect customer privacy?
2. How do I shut off my water in an emergency?
3. What is hydrant flushing and how often does it happen?
4. Why is it necessary to have a backflow prevention device on my meter?
5. What can I do to prevent sewer back-ups?
6. What is the pink stuff on my bathroom fixtures?
7. Is the water safe to use in my fish tanks?