Okatie, SC (November 20, 2017) —Beaufort-Jasper Water & Sewer Authority (BJWSA) is implementing a more convenient and user-friendly online payment system for customers. The new and improved interface provides myriad benefits to customers, enabling them to pay their bills faster, easier and more conveniently and securely.
The new features include: an improved user experience; a “pay now” feature that allows for quick payment registration; and registered account enhancements including view and pay multiple accounts at once, view payment history and consumption information and view past billing statements. The following enhancements are anticipated to arrive in late November, including the ability to securely save your payment information; the option of signing up for paperless billing with email reminders; and the opportunity to schedule automatic payments from a checking account or credit card.
Additionally, BJWSA has implemented a new automated phone payment system with features such as quick account balance review and payment with a credit card, debit card, or eCheck and an easy-to-use call flow.
“We are excited about these changes and they reflect our continual commitment to providing a superior customer service experience,” said BJWSA General Manager Ed Saxon. “We recognize that customers want flexibility, accessibility, convenience and a user-friendly experience without sacrificing security. We are confident that this new online payment system will meet these needs.”
Learn more about the program and about BJWSA at www.bjwsa.org.