Finding Leaks

Finding a water leak in your home can save you from costly damage and high water bills. Here are some tips to help you locate the source:

Check Your Water Meter

  1. Turn off all water inside and outside your home.
  2. Locate your water meter and note the reading.
  3. Wait 1–2 hours without using water, then check the meter again.
  4. If the meter has moved, there’s a leak.

Inspect Common Leak Areas

  • Toilets: Add a few drops of food coloring to the toilet tank. If color appears in the bowl within 10–15 minutes without flushing, you have a leak.
  • Faucets & Showerheads: Look for drips and listen for running water.
  • Under Sinks: Check for moisture, mold or water stains in cabinets.
  • Water Heater: Inspect around the base for pooling water or rust.
  • Appliances: Look behind washing machines, dishwashers and refrigerators with water dispensers.

Listen for Sounds of Running Water

At night or when it's quiet, listen for dripping hissing, or running water behind walls or under floors.

Check Your Walls & Ceilings

  • Look for water stains, peeling paint, or bubbling drywall.
  • Mold or mildew growth can also be a sign of hidden leaks.

Look for Outdoor Leaks

  • Inspect hoses, outdoor faucets, and sprinkler systems for leaks.
  • Check for soggy areas in your yard that don’t dry out.

Shut Off Fixtures One by One

If you suspect a leak but can't find it, shut off water to individual fixtures and appliances to see if the meter stops moving.

Low Pressure, Odor, Taste or Discoloration

Help us serve you by reporting the problem through our Water Quality Issue Reporter.

EyeOnWater

Monitor your water usage on your computer or smartphone with EyeOnWater. Click here to register. You'll need your customer number and account number.

Leak Adjustments

Customers are eligible for one leak adjustment per calendar year if they have registered to view their usage at www.eyeonwater.com or through the EyeOnWater app. The adjustment is based upon the average of four months not including the leak period. Adjustments are done once we can confirm that the leak has been repaired as consumption will be back to normal. The adjustment is only on the one highest bill during the leak period. This applies to Residential, Commercial as well as Irrigation accounts. Proof of repair may be required. Adjustments will only be processed for the current and prior calendar year.